9702 Privacy Policy — Protecting Our Users' Data
Your privacy is our priority. This document clearly explains how 9702 collects, uses, stores, and protects the personal information of users in Malaysia.
Updated: 2026. Applicable to all 9702 platform users.
What Information Do We Collect from You?
When you register and use the 9702 platform, we collect the following categories of information:
- Account information: full name, email address, phone number, date of birth, and login details provided during registration.
- Payment information: details of the payment method you use for deposits and withdrawals in MYR, including account name and transaction reference number. We do not store your full card number or banking password.
- Device and browser information: device type, operating system, browser version, IP address, and screen resolution. This information helps us optimise how the platform displays on your device.
- Usage data: records of in-platform activity including games played, session duration, navigation clicks, and transaction history. This data is used to improve platform functionality and detect any suspicious activity.
- Cookies technical information: session data, language preferences, and platform settings stored locally to speed up your experience.
We only collect information that is strictly necessary for platform operations and do not request sensitive information that is not relevant.
How Is Your Information Used?
Platform Operation Purpose
The information collected is used primarily to operate and maintain the 9702 platform — this includes processing account registrations, verifying user identities, handling MYR deposits and withdrawals, and enabling access to all games and platform features.
Service Improvement
Usage data is analysed in aggregate to understand how users interact with the platform, identify technical issues, and plan interface and performance improvements. This analysis does not identify users individually unless required for security purposes.
Security and Compliance
User information is used to detect and prevent fraud, account misuse, and any activity that violates 9702's terms of use. In cases required by Malaysian law, information may be shared with the relevant authorities upon a valid official request.
Cookies and User Activity Tracking
The 9702 platform uses cookies — small text files stored on your device — for several different purposes:
Saves your language preferences, display settings, and login status so you don't have to reconfigure them every time you visit the platform.
Collects statistical data on how users navigate the platform to help us identify pages that need improvement.
You can manage or block cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform, including the automatic login process.
Data Storage, Security and Sharing
How Your Data Is Protected
9702 uses industry-standard encryption protocols to protect data during transmission and storage. All payment information is processed through encrypted channels. Access to users' personal data is restricted to staff who require it to perform their duties, and they are bound by strict confidentiality obligations.
Account information is retained for as long as your account is active. Upon account closure, data required by law will be kept for the stipulated period, while data no longer needed will be securely deleted.
Sharing with Third Parties
9702 does not sell or rent users' personal data to any third party for marketing purposes. Information may be shared only in the following limited circumstances: with approved payment processors to facilitate MYR transactions, with technical service providers responsible for maintaining platform infrastructure under strict confidentiality agreements, or with authorities where required by applicable Malaysian law.
Your Rights as a 9702 User
As a user of the Malaysia-based 9702 platform, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold about you at any time through our customer support channels.
If any of your information is inaccurate or out of date, you have the right to request a correction through the account settings section or via support.
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain records.
To exercise any of these rights, contact the 9702 customer support team. Requests will be processed within a reasonable timeframe in accordance with applicable laws.
Policy Changes and How to Contact Us
Privacy Policy Updates
9702 reserves the right to update this privacy policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. The latest version will always be available on this page along with the date of the update. We recommend checking this page periodically. Continued use of the platform after any policy changes is considered acceptance of the updated privacy terms.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this privacy policy or how your data is handled by 9702, please get in touch:
- Email: [email protected]
- Live chat: available on the platform after logging in
- FAQ: common privacy questions are available in the FAQ
Have More Questions About Your Privacy?
The 9702 support team is ready to assist with any questions related to your data and privacy. You can also visit our FAQ section for quick answers.